Shirt Tales Privacy Policy

Who we are

Effective Date: May 24, 2026
Website: www.shirttales1.com

Shirt Tales is a DBA of Rose Promos, LLC. This Privacy Policy explains how Shirt Tales collects, uses, stores, and protects information when you visit our website, place an order, create an account, submit a quote request, upload artwork, or otherwise communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Shirt Tales is operated by Rose Promos, LLC.

Business Name: Shirt Tales, a DBA of Rose Promos, LLC
Address: 125 West Main St., Plainfield, IN 46168
Email: shirttales83@gmail.com
Website: www.shirttales1.com

2. Information We Collect

We may collect information that you provide directly to us, information collected automatically through the website, and information related to orders, quote requests, customer accounts, and uploaded files.

Information You Provide

When you use our website, request a quote, create an account, upload artwork, or place an order, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Company, school, team, or organization name
Order details
Product preferences, including sizes, colors, quantities, designs, and decoration preferences
Uploaded files, logos, artwork, photos, documents, or other materials submitted for custom orders
Quote request details
Account login information
Tax-exempt certificates or related tax documentation, if applicable
Communications you send to us by form, email, phone, or other methods

Payment Information

We use Square through WooCommerce to process online payments. Shirt Tales does not store full credit card numbers or cardholder payment data on our own systems. Payment information is handled by Square and/or other payment processors according to their own security practices and privacy policies.

We may receive limited payment-related information, such as payment status, transaction confirmation, billing details, and order history, as needed to complete and manage your order.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Pages visited
Referring website or search engine
Approximate location information based on your device or IP address
Date and time of visit
Website usage and interaction data
Cookies and similar tracking technologies

3. How We Use Information

We use the information we collect to:

Process and fulfill orders
Provide quotes and respond to quote requests
Communicate with customers about orders, designs, proofs, questions, and customer service issues
Create and manage customer accounts
Accept payments through third-party payment processors
Arrange shipping or local pickup
Keep artwork and order history on file for reorders
Provide custom apparel, embroidery, printing, promotional products, spiritwear, webstores, and related services
Improve our website, products, services, and customer experience
Analyze website traffic and performance
Help prevent fraud, spam, misuse, and unauthorized access
Send marketing communications, promotions, or updates when permitted by law and supported by the email platform we use
Comply with legal, tax, accounting, and business recordkeeping obligations

4. Artwork, Logos, and Uploaded Files

Customers may upload artwork, logos, photos, documents, or other files through quote forms or related website features. We use uploaded files to evaluate, quote, produce, decorate, and fulfill customer orders.

We may keep uploaded artwork and related order information on file indefinitely so we can help with reorders, repeat designs, customer service, production history, and internal business records.

You are responsible for ensuring that any artwork, logos, trademarks, photos, or other materials you submit are owned by you or that you have permission to use them.

5. Customer Accounts

If you create an account on our website, we may store information associated with that account, such as your name, email address, shipping and billing information, order history, and account preferences. You are responsible for keeping your login information secure.

6. Webstores Hosted on Other Platforms

Shirt Tales may offer school, team, organization, fundraising, corporate, or group webstores. Some webstores may be hosted on third-party platforms, including platforms not operated directly on www.shirttales1.com.

When you use a third-party webstore or platform, your information may also be collected and processed by that platform according to its own privacy policy, terms, and security practices. We encourage you to review the privacy policy of any third-party platform you use.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for purposes such as:

Shopping cart and checkout functionality
Customer accounts and login sessions
Website security and spam prevention
Analytics and website performance
Advertising or retargeting, including possible Meta/Facebook Pixel use
Embedded maps, videos, or third-party website features
Remembering preferences and improving the website experience

We use Google Analytics to help understand how visitors use our website. We may also use Meta/Facebook Pixel or similar tools for advertising, retargeting, and performance measurement. We do not currently use a cookie banner or consent popup.

You can adjust your browser settings to block or delete cookies. However, blocking cookies may affect website functionality, including shopping cart, checkout, account login, and quote form features.

8. Third-Party Services We Use

We may use third-party service providers to operate our website, process orders, manage quote requests, process payments, prevent spam, analyze website traffic, ship orders, or provide related business services.

These may include, but are not limited to:

WooCommerce
Square
Google Analytics
Google Maps
Meta/Facebook Pixel, if used
reCAPTCHA
Printavo
Jotform
InkSoft
ShipStation
Shipping carriers such as USPS, UPS, FedEx, or similar providers
Website hosting, security, email, and technology providers

These third parties may collect, process, or receive information as needed to provide their services. Their use of information is governed by their own privacy policies and terms.

9. How We Share Information

We do not sell customer data.

We do not share customer information with outside vendors for unrelated marketing or resale purposes.

We may share information only when reasonably necessary for business operations, including:

With payment processors to process payments
With shipping software and shipping carriers to deliver orders
With website, hosting, security, analytics, form, and technology providers
With service providers that help us manage orders, quotes, production workflows, or customer communications
When required by law, subpoena, court order, government request, or legal process
To protect our rights, property, business, customers, staff, or website security
In connection with a business transfer, merger, sale, acquisition, financing, or reorganization involving Shirt Tales or Rose Promos, LLC

When shipping an order, we may provide shipping carriers with the information needed to complete delivery, such as name, shipping address, phone number, and email address.

10. Marketing Communications

We may send marketing emails, promotions, announcements, or updates if you sign up, place an order, request information, or otherwise provide your email address in a way that permits marketing communication.

If we use an email marketing platform, unsubscribe options will be provided through that platform. You may also contact us at shirttales83@gmail.com to request removal from marketing communications.

Transactional or order-related messages, such as order confirmations, proof approvals, pickup notices, shipping updates, and customer service communications, may still be sent even if you unsubscribe from marketing emails.

11. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly target or collect personal information directly from children under 13.

Because we sell school, team, spiritwear, and custom apparel products, it is possible that a minor may use the website with a parent or guardian’s involvement, such as when placing an order using a parent or guardian’s payment method. If we learn that we have collected personal information directly from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information or handle it appropriately.

Parents or guardians who believe a child under 13 has provided personal information to us may contact us at shirttales83@gmail.com.

12. Data Retention

We may keep customer records, order history, uploaded artwork, quote details, communications, and related business records indefinitely unless we determine they are no longer needed or unless deletion is required by applicable law.

We keep artwork and order history on file to support reorders, customer service, design reference, production accuracy, tax and accounting records, and business operations.

13. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect customer information from unauthorized access, loss, misuse, or disclosure.

However, no website, payment system, email system, or internet transmission is completely secure. You use the website and submit information at your own risk.

14. Staff Access to Information

Order data and customer information may be accessible to Shirt Tales, Rose Promos, LLC, or related staff members who need access for business purposes, including sales, customer service, production, order fulfillment, shipping, accounting, website management, or administrative operations.

15. Your Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we maintain about you.

You may contact us at shirttales83@gmail.com to request help with your information. We may need to verify your identity before completing certain requests.

Please note that we may not be able to delete information we need to keep for legal, tax, accounting, fraud prevention, dispute resolution, order history, or legitimate business purposes.

16. Indiana and Local Customer Base

Shirt Tales is located in Plainfield, Indiana, and primarily serves customers in Plainfield, Hendricks County, and the surrounding central Indiana area. We do not target California residents, European Union residents, or children under 13.

If privacy laws outside Indiana apply to your information, we will handle requests as required by applicable law.

17. Links to Other Websites

Our website may contain links to third-party websites, platforms, maps, forms, payment processors, social media pages, or webstores. We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policy of any third-party website you visit.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we may update the effective date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

19. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Shirt Tales, a DBA of Rose Promos, LLC
125 West Main St.
Plainfield, IN 46168
Email: shirttales83@gmail.com